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How to set up email in Endear

Add an e-mail contact method from within Endear

Updated over 8 months ago

Applies To: Admin

Using Endear's Subdomain

You can set up an e-mail address using a subdomain we provide out-of-the-box, endear.chat. We will automatically add your brand as a subdomain to make it easy for your customers to identify who the message is coming from (@yourbrand.endear.chat).

Using Your Own Domain

Alternatively, you can also connect your own custom domain for a more branded experience, such as shop.mybrand.com.


How to set up email contact method in Endear

Overview:

  1. Click on Settings

  2. Click on Contact methods

  3. Click Add Contact Method and choose Add email address

  4. Select your Domain. Endear's domains will end in endear.chat

  5. Fill out your E-mail Address, Access, and Label

  6. Click on Confirm

  7. Review your new contact method and make any additional changes.


1. Click on Settings

Step 1 screenshot

2. Click on Contact methods

Step 2 screenshot

3. Click Add Contact Method and choose Add email address

Step 3 screenshot

4. Select your Domain

Step 4 screenshot

5. Fill out your E-mail Address, Access, and Label

Step 5 screenshot

6. Click on Confirm

Step 6 screenshot

7. Review your new contact method and make any additional changes.

Step 7 screenshot

Now users can send e-mail messages from this new address!

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