Applies to: Managers, & Admins

Admins and managers can send a message to an entire segment of up to 2,500 customers at once in Endear. Endear will also take care of making sure that customers do not receive the same message twice, and that customers only receive one blast in the same 24 hours.

You can also use Campaigns to automatically send messages to a defined segment of customers.

Step 1. Use the checkbox at the top of the segment and click on the option to select all the customers in the segment (highlighted below).

Step 2. Once they are all selected, click either the Send Email or Send SMS option

Step 3. Click Preview to view your complete message. Click Done when ready to send.

Step 4. Click Send to send message to segment

In the case you need to cancel before it sends, quickly click Cancel

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