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Advice and answers from the Endear Team
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how do i see previous pulse reports
How
do
I
see
and manage
reports
in Endear?
You can access and create
reports
about users' performance through Endear's Insight module… Insights and
Reports
module of your account… Pinned:
Reports
that you have pinned for priority display
Why
do
I
see
reports
created by Endear?
Endear creates helpful
reports
on your behalf… Applies to: All (Users, Managers, & Admins) In your Insights page, you may notice a few
reports
with… Endear's logo - these are
reports
that already have the right filters and defaults to be of immediate
How
do
I
see
my current subscription?
Your Billing page will give you an itemized breakdown of your subscription as well as a recap of
previous
How
do
I
see
all my drafts?
Only you can
see
and send your drafts
How
do
I
see
a customer's order history?
You'll be able to
see
all orders a customer has made as well as related order info…
How
to view a customer's order history… Once in a customer's profile, you'll be able to
see
various information related to that customer
How
do
I
export data from
reports
?
Applies to: Admins From within Insights, you are able to export your
report
results and save it as… professional subscription level Solution Overview: Set the filters and time periods for the
report
… Set the filters and time periods for the
report
whose data you want to export 2
How
do
I
see
customers I'm Assigned to Endear?
How
to view customer additions from other teammates… apply the 'Created by' filter to your Customers list and select a user whose additions you want to
see
… Learn
how
to apply filters here
How
do
I
filter and adjust my
reports
' results?
Apply filters to your
reports
to adjust the information displayed displayed… to
see
how
message volume changes… Setting the interval (messaging
reports
only)
How
do
I
see
what message prompted a sale?
See
what message prompted a sale from your Sales module under Insights… After reviewing the information, click the date under Sent At to
see
the actual message that prompted
How
do
I
see
and analyze all my appointments?
Learn about
how
you can view upcoming and past appointments so you both plan for the future and maintain a record… Utilize the features below to get a deeper understanding of
how
customers are using appointments