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Customer interactions on messages and Stories can be tracked in Google Analytics and other similar platforms through our default UTM's.

How can I use UTM's to track customer engagement?

The Messages Sent Over Time report gives you insights into how messages from your team are performing and converting

Reading Your Messages Sent Over Time Report

See what message prompted a sale from your Sales module under Insights

How do I see what message prompted a sale?

Messages Sent Over Time Report

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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