Advice and answers from the Endear Team

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How do I change my Stories' fonts?

Learn how to choose a Google font for your Stories… Note: If your brand uses a signature font that is not on Google Fonts, you can browse Google Fonts to… If your brand uses a signature font that is not on Google Fonts, you can browse Google Fonts to find

What are message statuses and how do I change them?

How do I change a message's status?… Learn more about how your inbox sections work… Follow Up: A customer has not been replied to in an extended amount of time To Change the Status

How do I change my subscription plan?

Solution Overview Click on Settings Click on Billing Click on Change next to your Current… Click on Change next to your Current Plan 4. Click on Continue under your new plan 5

How do I change how my SalesChat widget looks?

How to change and alter the appearance and look of your Saleschat Widget. Change the color, button style, and where it appears on your site… How to Navigate to your SalesChat Appearance Settings… Change the button Style

How do I change or reset my password?

Steps to take if you or one of your users forget their password or if you want to change your password… Change your Password… Applies to: Everyone You may have forgotten or wish to change your current password for security

How do I change Endear's currency?

4. Click on Change… Applies to: Admins & Managers You can change your team's preferred display currency for reporting… Teams Click on the team you'd like to adjust Scroll down to Display Currency and Click on Change

How do I change which notifications I receive?

Change notifications for Messaging, Tasks, and Customers in the Notifications Settings page… These can be changed in the Notifications Settings page

How do I change a user's role?

Learn how to change a user's role to an admin, manager, or user… Applies to: Admins You can change a user's role to an admin, manager, or user at anytime following… Solution Overview Click on Settings Click on Users Select the User you'd like to change

How do I change which columns I view in my Customers list?

To change which fields are shown:… Other users will not see the same view as you since columns are unique to each user once changed from

How do I change the default text in SalesChat

Here is where you can learn how to change the default text for greetings, away-modes, and closing chats… closed soon due to inactivity Chat closed - This message will be shown when the chat is closed Here is how