When you're reaching out to multiple clients at once, it's important that you still make your messages feel personalized.
A great way to do that is to use merge fields so that certain pieces of your message are unique to your customers and their previous engagement with you.
How to use merge fields in a message
Step 1. Click on Type Something
Step 2. Click on Merge Fields
Step 3. Select the merge field you want in your message
Step 4. Click Add Field when complete.
The available message Merge Fields
"From" email address
"To" email address
Your Fields
Your first name
Your last name
Brand's name
Brand's website URL
Team's name
Team's physical address
Team's email address
Team's phone number
Team's WhatsApp number
Customer Profile Fields
First name
Last name
Email address
Phone number
First seen
Last contacted
Birthday
Address
City
Custom Fields
Preferred Contact Method
Shoe Size
Facebook Profile
Wordle Anniversary
Related Customers
Order Fields
First order date
First order product title
First order product vendor
First order product type
Last order date
Last order product title
Last order product vendor
Last order product type
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