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What are our monthly messaging package limitations?
What are our monthly messaging package limitations?

Learn more about the message package for your current plan, and how to manage overages.

Leigh Sevin avatar
Written by Leigh Sevin
Updated over a week ago

Applies to: All (Users, Managers, & Admins)

  • Overages are priced per package, not one-by-one (going over by 1 message will auto-charge you for a full additional package)

  • Messaging rates are subject to change if you're on a month-to-month plan.

  • Looking to avoid overages? Go here

Monthly Messaging Packages

These rates are US/CA only. Different rates/rules may apply for sending sms messages in other countries.

Starter

# of Emails: 1,000

# of SMS: 250

Email add on rate (email, per 1,000): $30

SMS add on rate (sms, per 250): $17.50

Growth

# of Emails: 9,000

# of SMS: 500

Email add on rate (email, per 1,000): $25.50

SMS add on rate (sms, per 250): $14.88

Professional

# of Emails: 15,000

# of SMS: 1,000

Email add on rate (email, per 1,000): $21

SMS add on rate (sms, per 250): $12.25

How do I avoid overages?

If you're looking to avoid overages, we have two options:

  1. Upgrade your plan to the next package to get access to an increased messaging offering.

  2. Move to a custom pricing plan. Please reach out to us at support@endearhq.com to get started.

Still Need Help?

We are happy to assist you for more 1:1 direction. Reach out to our live chat!

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