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Advice and answers from the Endear Team
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Why does my link change when I send a message?
[ie:
https
://yourlink to
https
://endr.co.] No worries!
How to customize the appointment confirmation page
HTTPS
required: Redirect URLs must use the
HTTPS
protocol… The URL must use
HTTPS
How do I add a link to a message?
(All links must begin with
https
:// or http:// to be accepted) Still Need Help?
When can I send SMS messages to consumers in the US?
curious to dive further in to TCPA and ATDS regulation, here are some articles you may consult:
https
… ://mslawgroup.com/tcpa-requirements-faq/
https
://www.jdsupra.com/legalnews/human-intervention-still-answers-the… -2062213/
https
://www.jdsupra.com/legalnews/fcc-issues-order-confirming-that-manual-50210/
A customer's phone won't allow them to open a message due to being "unsafe"
In the short term, we recommend filing a false positive report with Norton directly here:
https
://support.norton.com
How to connect to Gorgias
Subdomain Username API Key The subdomain of your Gorgias account URL Example:
https
Where can I see all the customers assigned to me?
You can find who your admins are here:
https
://app.endearhq.com/admin/crm/settings/users Solution
How to Set Up the Ometria Integration
your browser's URL Your project ID is the alphanumeric string in the URL path (for example, in
https
How to connect to Kustomer
Endear connects to Kustomer's API (
https
://api.kustomerapp.com) using this key, so no subdomain or username
When can I send email messages to consumers in the US?
If you are curious to dive further in to CAN-SPAM, here are some articles you may consult:
https
: